Returns & Exchanges

At Nura Beam LLC, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the garment is free from signs of wear or perfume.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing